FayeBSG On-Demand Zendesk Webinar
5 Common Problems with Agent and Support Strategies in the Consumer Product Goods (CPG) Industry, and How to Fix them with Flare CPG for Zendesk
Why Flare CPG?
Flare CPG is a one-of-a-kind feature set built on Zendesk Sunshine
Flare CPG is an innovative feature set specifically tailored for organizations within the Consumer Packaged Goods indsutry.
Benefits of Flare CPG
- Training new agents on multiple business software platforms can be expensive, time-consuming, and introduces more potential points of error. With Flare CPG they can do everything in one place.
- Agents and Sales Representatives have little visibility of where consumers can find and purchase specific products. Flare CPG allows them to search for product stock, directly from the platform they work from.
- The process of sending discounts, coupons, and refunds (or letters such as ‘Thank you for your product suggestion’) is difficult to track and manage. Do it all without switching apps and maintain complete history on ticket and customer records.
Our Zendesk Services
We deliver Consulting, Product Development, Professional Services, and Support to organizations in various industries, including CPG, Healthcare, Transportation, Logistics, Manufacturing, Finance, Insurance, Technology, and eCommerce.
We build Zendesk Integrations to connect your existing tech stack to Zendesk.
FayeBSG has built an entire suite of Zendesk enhancements called Flare to connect any business software to Zendesk Sunshine and enhance the Zendesk suite of products for centralized and distributed teams across diverse industries.
When it comes to working with us, we believe that anything is possible, and we're excited to get to work with you!
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